[ET] Frequently asked questions (FAQ)

[Paul]

This topic is new, and I will try to sum up the most asked questions from now on

Index
1) Format
2) Faq
- - - - I have changed the servers name and TB still shows the old name
- - - - When are the awards assigned?
- - - - When are the toplists (clans & players) recalculated?
- - - - How long are the sessions stored?
- - - - Why do I still have no arrow/red arrow at my name while I made a lot of rating?
- - - - How can I add my server to Trackbase?

Format

The topic is built up like the following format:
[Q] - The question itself
[AS] - The short answer
[AL] - The long answer, giving some more information

FAQ

[Q] I have changed the servers name and TB still shows the old name
[AS] You may need to wait up to 15 minutes.
[AL] Trackbase does not update the servername and the other server settings (protocol info, game version and other "server information") on the fly, this happens only once in 15 minutes to speed up the regular scanning.

[Q] When are the awards assigned?
[AS] At night, 05:30AM GMT+1

[Q] When are the toplists (clans & players) recalculated?
[AS] In maximum 10 minutes
[AL] The toplists are recalculated every 10th minute of an hour, so on (example) 20:00 20:10 20:20 etc. This might change in the future!

[Q] How long are the sessions stored?
[AS] 5 days
[AL] The session history from the players are stored in the database up to 5 days (counted in hours), after this period it'll be removed automaticly every night at 05:30AM GMT+1

[Q] Why do I still have no arrow/red arrow at my name while I made a lot of rating?
[AS] Wait 1 day
[AL] This gets calculated and compared at 05:30AM GMT+1, with a difference of 0.2. Which means if you made 0.2 after this time, you'll get a green arrow the next day, the same thing counts for the red: if you go down with more then 0.2 on 1 day it'll be red.

[Q] How can I add my server to Trackbase?
[AL] If you type your ip:port in the serverlist, it will not find anything but you can click on a link, click on this link and your server will be added directly, and will be scanned within 30 seconds. You should then be able to find it in the serverlist.

[Paul]

-Reserved for future use-