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LuXor01
20-08-2015, 00:03
Hi guys ! :)
Amn.. i am in a little problem right here . I dont know what just happend but i think somehow i cannot connect to my squad .. so ..
Actualy i dont used any password but still , somehow i log off and now it request a password and if i didnt used any then i cant log to edit squad settings.. so could you guys help me ? :)

Thanks :D

JoNny
20-08-2015, 02:01
Hey LuXor,

could you help us out and give us links to your player/clan/squad and describe what you did earlier,
thanks!

/JoNny

LuXor01
20-08-2015, 13:54
well mate this is my link : http://et.trackbase.net/player/5445573/
my clan's link : http://et.trackbase.net/clan/1200/
and squad's link : http://et.trackbase.net/squad/1204/
* but for my squad i used this name to manage it - http://et.trackbase.net/player/5458279/ ( this is also reserved for me )
A few days ago i tried to edit squad settings but i couldn't beacause it requested a password.. and i used none !
At the beginning when i request a squad , it worked . I could edit and manage squad settings , but now i cant .

Can you help me with something?

JoNny
20-08-2015, 18:40
well mate this is my link : http://et.trackbase.net/player/5445573/
my clan's link : http://et.trackbase.net/clan/1200/
and squad's link : http://et.trackbase.net/squad/1204/
* but for my squad i used this name to manage it - http://et.trackbase.net/player/5458279/ ( this is also reserved for me )
A few days ago i tried to edit squad settings but i couldn't beacause it requested a password.. and i used none !
At the beginning when i request a squad , it worked . I could edit and manage squad settings , but now i cant .

Can you help me with something?

Hey LuXor,

I tested this out. I had no problems accessing your squad as a clan leader (owner). I guess you were not signed in to TB for a moment or did not have full admin permissions over your clan for a moment.
If you are still having troubles connecting to your squad settings, please make a little video or a few screenshots and send it to me so I can look deeper into it.

/JoNny

LuXor01
20-08-2015, 23:12
Same here mate .. i tried again and its the same thing
112


113

JoNny
21-08-2015, 00:25
Are you sure you are signed in with the correct account?

This only shows up if you are a member without sufficient permissions.

/JoNny

LuXor01
21-08-2015, 02:09
I am very sure man . See for yourself then ! -> 114

JoNny
21-08-2015, 02:31
That's strange. Can you stream your desktop for me please, like via TeamViewer?
Just add me on skype and send me your details. (skype contact sent to you by pm)

/JoNny

JoNny
21-08-2015, 22:33
Issue has been fixed. Thanks Luxor for your help. Anyone who had experienced the same issue should not get this error anymore.

/JoNny